BT broadband deals UK 2024

Residents across the country can find some of the best broadband deals from BT. The company offers broadband only, broadband and phone, and broadband and TV deals, with its Essential plans starting from just £26.99 per month. 

With a range of optional extras and new customer perks, BT provides many options when it comes to broadband. Whether you’re working on a budget or trying to find the fastest speeds in your area, here are some of the best broadband deals that BT has to offer.

BT is one of the largest broadband providers in the UK, offering deals and packages in all shapes and sizes. Not every household will be eligible for all of BT’s deals, specifically full fibre broadband deals, but most households should be supported for its Essential plans.

*Prices accurate as of 25 January 2024

There are several things to consider when choosing a new broadband provider. BT offers various packages – including phone and TV deals – and a range of speeds to suit every household. 

Types of broadband 

BT uses two types of broadband: fibre to the cabinet (FTTC) and fibre to the premises (FTTP). The latter uses both copper and fibre optic cables, while the former uses only fibre optic cables, allowing for a full fibre broadband connection. BT says that its full fibre packages utilise FTTP, and the fibre packages use FTTC. 

If you want to find out how fast you need your connection to be and how to measure your current broadband speed, use our guide. 

Broadband speeds

BT offers a range of broadband speeds; however, not every postcode will be able to access full fibre broadband. The highest speed available from BT is 900Mbps, with lower speeds ranging from 35Mbps to 500Mbps. 

BT falls short compared to some other broadband providers, with Virgin Media and EE quoting speeds of up to 1,130Mbps and 1,600Mbps, respectively. However, since not every provider will be suitable for every postcode, especially those in rural areas, you may find that BT offers better coverage for your home. 

To find out more about the speeds your postcode can access, use our postcode checker to see which deals are available in your area. 

Phone and TV packages 

BT offers additional features alongside its broadband service. Its broadband and phone deals use Digital Voice, a new home phone service that replaces a traditional landline. Broadband and phone deals are more expensive than broadband only packages, although they can be bundled with a variety of broadband speeds. 

Unlike some other providers, BT does not offer specific broadband and TV packages. Instead, eligible residents can customise existing packages with TV additions. These come in a variety of formats, with a focus on sport, TV and film memberships. For a comprehensive list of all the TV packages offered by BT, consult the table below.

For eligible customers, BT also provides broadband only deals, which are more affordable than its bundled plans.

If you’re considering switching to BT broadband, you should be aware of the benefits that come with the service. 

Here are some of the biggest advantages that come with BT broadband: 

• Reputability: according to an Ofcom report, 83 per cent of customers were overall satisfied with BT broadband; 80 per cent of customers were satisfied with the service speed
• Wide coverage across the UK: BT operates across wide swathes of the UK; a report shows that its FTTP footprint now covers more than 12 million premises, with more builds on the way
• Range of packages: BT offers packages at varying speeds, capping out at 900Mbps. The company also offers BT Home Essentials, an inexpensive service developed for low-income households that receive government benefits
• Security benefits: all BT broadband customers can access BT Web Protect, which covers all devices connected to the home internet and warns of malicious or dangerous online content 
• Broadband bundle options: BT permits its customers to personalise their broadband package with additional phone and TV features, allowing customers to pick the services they want most with their broadband 
• Rewards and perks: while BT does not offer special incentives for new customers, those who purchase eligible broadband deals are gifted a BT Reward Card, a prepaid card that can be used to make purchases online or over the phone
• Customer service: Ofcom reported that 55 per cent of customers were satisfied with complaint handling, with the company only receiving 35 complaints per 100,000 subscribers

Even though BT broadband offers a wealth of benefits, you should also be aware of the downfalls that come with the service. 

Here are some of the most significant disadvantages of parenting with BT broadband: 

• More expensive than other providers: compared to some other broadband providers, BT can be more expensive, although some broadband deals come at a reduced cost at the start of the contract
• Poor coverage in rural communities: depending on where you live in the UK, you may not be able to access BT broadband. BT is rolling out more coverage to alleviate this issue, with Openreach planning to connect 25 million homes by the end of December 2026

BT offers specific broadband packages, all of which have fixed quoted speeds. Here is a selection of the broadband speeds available from BT.

Not every broadband provider in your area will be able to offer full fibre broadband to your property, meaning that you may not be able to access BT’s 900Mbps packages. Your internet speed also depends on other factors, including the number of connected devices, peak usage times and router location.

No broadband provider will be right for everyone; BT comes with benefits and downfalls that you must consider before committing to a package. Here are some of the most common elements to consider when choosing a BT broadband deal:

• Find the right speeds: BT offers top speeds of 900Mbps, with the option to choose between standard, superfast and ultrafast broadband. Providers such as Virgin Media and EE offer even faster speeds – though eligibility will depend on your postcode – so you may need to look at another company if you require the fastest speeds available
• Consider your budget: generally, ultrafast and superfast broadband deals are more expensive; if money is no object, then you may want to indulge in faster packages with additional phone or TV services. However, if you’re working on a budget, you may need to opt for a slower deal or look for more affordable broadband providers since BT is relatively expensive compared to its competitors 
• Be aware of your contract end date: due to the Consumer Price Index rate of inflation, your broadband contract will be more expensive to renew when your current one ends, with phone and TV services also seeing a price hike. Consider switching providers at the end of your contract to avoid increased monthly fees
• Consider whether the benefits will work for you: BT offers many packages and even incentives, such as gift cards, for new customers. However, you shouldn’t partner with a company for benefits that you won’t use; consider which features and perks will work for you and whether other providers offer better incentives for your needs 
• Research whether it is truly unlimited broadband: every broadband package from BT comes with unlimited broadband, meaning that you have no limits in terms of internet access. Not every provider offers unlimited broadband, which will be important for anyone who works from home or engages in data-intensive tasks, such as streaming videos or gaming online
• Compare prices and providers: even if you’re happy with what BT has to offer, make sure you check with other providers to ensure you’re getting the best speed, price and bundle for your needs